Forum

Made a prepaid credit from a PayPal account yesterday, Paypal has been debited yet my Dynadot still shows a pending order.
You sent an email for a mobile number verification before the order is processed, I've done as requested yet still my order is on pending. I hate this awful first experience I'm having with you guys.

Thank you for your inquiry.

I’m really sorry to hear that.

Please keep in mind that we cannot provide any kind of specific account information on Forums.

Some times the orders department requires verification and that verification is a manual process that could delay the order a little longer.

In order to receive faster and personalized support, please use our chat or email us to info@dynadot.com. One of our agents will gladly help you.

If you want to check the status or all your orders at:
https://www.dynadot.com/account/payment/order_list.html

Dynadot Support Team.