Forum

Hi,

I am transferring a number of .im domains into Dynadot.

Some of the records in my old provider have "@" as their entry for TXT/SPF and MX records. But this isn't supported by Dynadot.

What shall I do instead?

Thanks

Nathan

Hello Nathan,

Thank you for your patience! We see that you already received help from our customer support via chat, and that your problem was resolved. Please note that to receive the fastest possible support you should contact our live chat or send us an email first.

In case anyone else is having the same issues:
“@” just means that you need to enter the DNS record under “Domain Records (required)” section at the top (as opposed to the “Subdomain Records (optional)” section at the bottom).
The “@” does not need to be entered at all.
instructions on how to set up your DNS settings:

How do I set up DNS for my domain?
https://www.dynadot.com/community/help/question/set-up-DNS

How do I enter a TXT record for my domain?
https://www.dynadot.com/community/help/question/create-TXT-record

How do I set up my MX records so I can use my domain email if I'm using DNS?
https://www.dynadot.com/community/help/question/MX-DNS-set-up

Best regards,
Dynadot Support Team