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New plans and email?
I did use the website business plan with email on that plan and now Feb 1 all my plans changed to pro and email was separated to my hosting. Ok, I see how that makes it easier to manage email details but none of my users can login now. Does anyone else have this problem? I have a ticket in but was given no guidance on what I need to do, other than wait.
m_w_wasilla_us replied m_w_wasilla_us
Ok, currently the system has changed from username@yourcompany.com to just using your username when logging into 'Mailbox User' address: http://#####.webmail.dynadot.com/user/signin.html. I'll try to update this as I learn more.
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teamdynadot replied m_w_wasilla_us
Hello Thank you for your post. We did change our hosting and email plans recently to be a little more streamlined. We now offer Free and Pro. If you were on any other plan (other than free) it has now been converted to the Pro option. You can now access your new email inbox by following these steps: https://www.dynadot.com/community/help/question/access-webspace From there you can create mailboxes, add users and set access levels. I hope this information was helpful, if you require further assistance or have any questions, please use our chat or email to connect with one of our agents quickly. Regards, Dynadot Support Team
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