Forum

Hello

I've paid since yesterday, but my order is still processing is there any reason for this? Order ID: 978861

I've dropped them a email to see when i'll be able to get through with this, however this has certainly been one of my worse experiences with Dynadot (And my first, my previous purchases went without a hitch). Hope they can correct this error, else i'd be looking for a new domain seller.

Mine is via MoneyBookers, from balance, payment is instant, there is no hold back, there is no chargeback allowed. So whats holding the registration? Its starting to piss me off because my hosting is running at the sametime, and i can't run anything without my domain name.

Hi, I am not quiet sure why it is processing. How did you pay for the domain? This is coming from the Order Process Page
10. Money was deducted from my Paypal account for the order I submitted, but why haven't you processed my order yet?

Most likely your payment is still pending from our side. Paypal payments made through a bank account can take three to ten days to clear before your order can be processed.

If you are certain that your payment has been sent to us, please forward your Paypal receipt email of the transaction so that we may process your payment and order manually. About 1% of our Paypal notification emails don't reach us or are not sent. We do not know exactly why this happens, but it does happen once in a while.


Also, if you bought through an expired auction it will be processing up to 5 days.


[This post has been edited by matt_07 on Jan 3, 2010 4:07am.]

I think the site should offer a live chat system to solve problems like this one. It's over 15 hours and it's still saying "processing" and the domain isn't registered yet.

Nope, they haven't contacted me at all to verify myself.

Same is the problem I am facing, and Dynadot didn't send (contact me) any emails.

Hi, whenever there is a thread like this the problem is that you have not verified yourself. Check your emails from dynadot and see if they have contacted you at all.

Im experiencing the same problem... I ordered 7 domain names and they have Not been processed... 24 hours now