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"To minimize fraud, we sometimes ask our customers to verify their phone number"
3/16/2018 11:42
Why? Because I'm Romanian??
You give me back my money, I found cheaper in my home country. And you keep your america first racism for yourself.
I did make a mistake, not checking Romanian prices first. I fixed it, now that you gave me the "to minimize fraud" euphemism - that is, nice words instead of we-believe-you're-stealing-from-us.
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3/3/2019 10:17
Yes you are. And you blackmailed me mafia-style. First you took my money, and then you threatened if I don't submit to your checks, I get nothing for my money. If you have a problem with fraud, check whatever you please. But if you ask me for phone number "to minimize fraud", I expect my money back, in order to buy from someone who doesn't blackmail me. The money is paid, I have no way to get reparation, but I can tell everyone not to buy from you, because you take people's money, and then you threaten withholding services. And this is exactly what I've been doing during the past year, and will continue doing.
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3/20/2018 13:43
No, our automated system considers several factors when an order is flagged for verification - race is not one of them. We are not racist; In fact, many users go through the verification process despite where they are from. We are sorry you felt otherwise.

We checked your account and it looks like the order finished processing once the verification was complete.
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