Nowadays, I cannot reg any domain via API, during "drop times". It returns "server is busy".
If I cannot use API when I need it, what is meaning of it?
I think you should provide more powerful API infrastructure which doesn't give a busy message.
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Another issue is "blocking". Not only for API but also for bulk search you are blocking me a lot. I am domain trader and spend a lot of money for it, but my provider says me "you cannot check whois, or reg and try 10-20 minutes later" Nonsense...
Posted By teamdynadot09/02/2012 22:21
teamdynadot replied roma
We are constantly working to increase our Registry connections. Since we opened the API up to all customers, we had to allocate all available connections. They are allocated based on spending. If your spending is low, you will likely receive a 'server busy' message during key drop times. Bring your account up to Bulk or Super Bulk pricing status, and you will see this message less and less.
As for our search quotas, we have to limit this in some way. You can search up to 480 domains in 48 minutes. After that, you will be asked to wait a while.
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Posted By teamdynadot09/03/2012 22:09
teamdynadot replied roma
No, that's not what we're saying. I apologize for the confusion. The way we allocate API connections is not meant to increase spending, only to give us something to go by. We are still adding new connections, and will continue to do so, but, where we used to offer this service only to our Bulk and SuperBulk customers, we now offer it to all Dynadot customers with any order history at all. In an effort to remain fair to our Bulk and SuperBulk customers, and because we had to allocate available connections somehow, we decided to allocate based on spending. I'll include an example below, you'll see they are directly correlated:
Total Spending Number Of Connections
5000 5000
2000 2000
500 500
100 100
1 1
0 0
We are aware that the 'server busy' error is still an issue during peak drop times and are adding connections whenever possible. It is quite a detailed and time-consuming processes, but we are committed to it.
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Posted By roma09/04/2012 18:47
roma replied roma
Sorry but I don't believe in your words. I have been using Dynadot API for 7-8 months and now...
You block API connections exactly at 6 PM (GMT) and there is no response except "server is busy"
I think you don't want any rival for your own backorder system. This is not fair business.
I will go deep about this.
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Posted By roma09/03/2012 06:50
roma replied roma
I am a bulk user, and I always get server is busy during same times. And you say I should spend more money (now abouf 2k, more than 1k in last month) to get a service which you have to provide? Funny.
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Posted By roma09/10/2012 07:39
roma replied roma
I think nothing will change about this.
It was my pleasure to work with Dynadot since 2006. But there is no working API, it is the time to say goodbye. It is my last month here.
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Posted By teamdynadot09/10/2012 22:43
teamdynadot replied roma
We do not block API connections to increase our backorder ability. The server gets busy during drop times because more people are using the API at those times.
We offer backorders to those not familiar or comfortable with the API. It is very reasonable, only for com and net domains, and not intended to be competition for our customers.
Dynadot has a very limited concern for profit. Our goal is to get you online.
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Posted By roma09/11/2012 06:18
roma replied roma
Yesterday, it works like a charm. Even I couldn't catch any domain, it didn't give a server is busy response.
I am glad to see it like this and hope it continues.
Server is busy