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DNS and support

Posted By t_san_francisco_us_5

6/6/2022 19:29

Contacted support today and sent the chat agent this:

https://intodns.com/brealant.com
(shows dns problems in the dynadot servers)
The agent Tracy responded:
1. Seems the website works fine on our side now.
2. Yeah, but seems the DNS has resolved correctly and the website works fine on our side.
(noting i never asked about my website)

Then asked her if there was a DNS support team. If there was a tech support team, she responded: "We are the tech support team"

LOL
Not sure if dynadot is a good choice for our DNS. Maybe someone in the community can advise. Thanks!

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Posted By teamdynadot

11/17/2022 08:57

Hello, Thank you for contacting us. Based on the information you provided we have escalated your DNS issue. And it seems the DNS issue was resolved correctly by our engineers. It is best to contact us directly through our chat for a quicker response if you have any questions.

Best Regards,
Dynadot Support Team

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