Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
continue to sign out,
or stay on chat.
To review this chat session please click this windows.
Chat Online
Chat Online0
Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.
Zoho MX Records Configuration
1/11/2019 07:30
Hi, I'd like some guidance with MX records for Zoho please.

I have the following info from Zoho:

Host Name       Address Priority
@       mx.zoho.com     10
@       mx2.zoho.com    20
@       mx3.zoho.com    50

Do I add this as a Domain record or a Subdomain Record in DNS Settings?

If I do add it as a subdomain do I need to choose forward as the Domain Record in the same way as CNAME settings for domain verification?

Kind regards
Jonathan
Reply Quote
5/24/2022 10:20
Hello, we apologize for the delay. The @ symbol for the MX Records mean they need to be placed at the root record, which in Dynadot control panel means to be placed under Domain Records. The priority needs to be placed under the Distance field. For future reference, MX records usually clash with CNAME records when put together under Domain Records, this is where you would use Forward instead of CNAME to get around that. Please refer to these two help files:

https://www.dynadot.com/community/help/question/DNS-forwarding
https://www.dynadot.com/community/help/question/CNAME-with-MX
https://www.dynadot.com/community/help/question/set-MX-records

For quicker response times and live assistance, please do not hesitate to take advantage of our ChatBot and live chat support to assist you.
Reply Quote
1/11/2019 08:04
It's okay, everything has gone through now.

For anyone else wondering it does need to be added as a Domain Record.

Distance is where you add the Priority information.

Host is where you add the Address information.

You don't need to input Host Name anywhere.

Wait a while, an hour or so, and everything should work.
Reply Quote