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Nameservers down
Hi, Are the nameservers down? I can't ping my hostname and the ip lookup page is saying that it can't reach the nameservers. -- Thanks,
teamdynadot replied yakronos
Apologies for the delay. Our records show that your domain is set to third party name servers. You would need to contact your web host provider to determine any issue with these servers. However, your current settings are showing as configured properly. When you had posted your question originally, you had only recently set the name servers. It may have just required more time for the update to take effect. Propagation can take up to 48 hours.
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xxxxxxxxxx7 replied teamdynadot
So are you going to come back and address the actual problem with Dynadot's own nameservers being down, which they are, regardless of whatever the original poster's situation is?
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j_m_toronto_ca_16 replied teamdynadot
-deleted-
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s_a_bengaluru_in_2 replied yakronos
A lot of my websites whose DNS are hosted by dynadot are going down since the past 4 hours. The nameservers ns2.dynadot.com and ns1.dynadot.com are showing as "Nameserver is unreachable." on the DNS lookup for the domains. Is this a known issue?
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prometheantv_public replied yakronos
I am also experiencing issues with Dynadot nameservers... my domains have been unstable for the last several hours. dig queries on ns1 and ns2 timeout most attempts, and my domains only intermittently resolve. This is a critical outage... Dynadot support support chat says "Chat Busy"...
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i_m_lviv_ua replied prometheantv_public
I'm experiencing same at the moment
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g_t_escondido_us replied yakronos
Same here. I'm getting intermittent issues connecting to my server (External Server, Dynadot DNS). The domains/dns I have at other registrars connecting to servers in the same datacenter have no issues. Luckily these are just my test servers. There is definitely an issue with Dynadot's DNS servers as far as I can see. If I do a DNS trace, I get the following results: Sending request to "ns1.dynadot.com" (52.34.35.173) Timeout waiting for response Sending request to "ns1.dynadot.com" (52.36.53.176) Timeout waiting for response Sending request to "ns1.dynadot.com" (52.35.76.183) Timeout waiting for response Sending request to "ns1.dynadot.com" (52.26.28.15) Timeout waiting for response
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s_a_bengaluru_in_2 replied yakronos
Can the dynadot support please acknowledge this as an issue and if anyone is working on it?
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i_m_lviv_ua replied yakronos
Switched to https://www.cloudns.net/ dns...
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prometheantv_public replied i_m_lviv_ua
how quickly did your nameservers transfer..?
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i_m_lviv_ua replied i_m_lviv_ua
Can't really tell. It seems like they did so gradually. Some online checkers still show "DNS Lookup Error". I now decided to switch to Google Cloud DNS https://cloud.google.com/dns/ as a permanent safer solution. It's also faster.
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i_m_lviv_ua replied i_m_lviv_ua
I'm guessing it can take up to 6 hours for the whole network to know that I've switched DNS. As I'm seeing 6hrs as TTL for SOA and NS records in Google Cloud DNS for example. "A" records are 5 min, and they used to be 5 min here for me, but I'm guessing that in this case NS and SOA are the ones that matter. Although, I don't really know. If anyone knows, please, tell. It's far from being the first Dynadot's DNS downtime.. I should have known better than to move nameservers back to Dynadot some time ago. It takes them sometimes many many hours to fix such things (DDOS, I suppose?), so I'd recommend to switch ASAP and not wait for a fix.
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p_f_london_gb_3 replied yakronos
down for me as well!!! WTF I naver had that with GoDaddy
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p_f_london_gb_3 replied p_f_london_gb_3
NO MX record found. No emails. Loosing clients!!!
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ricardojones replied p_f_london_gb_3
I didn't even consider that.
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i_m_lviv_ua replied yakronos
Still, nameserver info seems to not get resolved in many places of the world by random. For future, decided to use nameservers from multiple companies. And to transfer my main websites from Dynadot.. Edit: not a 100% certain that the info didn't update everywhere, though, as it might be that the online checker service I used show same for Google and Facebook which is certainly untrue.
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t_p_heinersreuth_de replied yakronos
For me all of my websites are still down/unreachable.
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ricardojones replied yakronos
They won't even reply to my ticket.
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teamdynadot replied yakronos
Sorry for the delayed response. Over the weekend (8/24~/8/25), there was a DDoS attack on our DNS servers so domains using our DNS were affected. Our team made some updates to mitigate the attack as quickly as possible, however, there's been a propagation delay since then. DNS cache expired and sites got back online on Aug 28. We apologies sincerely for the downtime of your domains and the inconvenience caused.
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g_m_tirupati_in_1 replied yakronos
is down ?
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c_c_owasso_us replied g_m_tirupati_in_1
g_m_tirupati_in_1 says: is down ?
yep, nameservers very much appear down
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s_s_raisinghnagar_in replied yakronos
Hi, Are the nameservers down? I can't ping my hostname and the ip lookup page is saying that it can't reach the nameservers. -- Thanks,
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s_s_raisinghnagar_in replied yakronos
Hi, Are the nameservers down? I can't ping my hostname and the ip lookup page is saying that it can't reach the nameservers. -- Thanks,
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p_c_lindfield_gb replied s_s_raisinghnagar_in
all my sites are down
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teamdynadot replied s_s_raisinghnagar_in
Our sincere apologies for the delayed response here. our Dynadot Name Servers were unavailable due to a DDoS attack on our servers. While our on-call engineering teams worked diligently to bring our servers back up as quickly as possible there was a crucial communication protocol that was overlooked by the team. All our customers should have received our email communication about it last week. We truly apologize for this incident.
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sysrqtech replied yakronos
DNS is up now :)
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teamdynadot replied sysrqtech
Hi, thank you very much for your update here.
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