Hello Dynadot,
I'm not quite sure if im in the right forum.. anyway would like to know [b]how long the prepay payment usually process?[/b]
Thanks and more power..
It depends.
Some prepays go through instantly, others need to be approved by our staff or are waiting on verification.
If you place a prepay order during the workweek, your wait is usually less than 12 hours, though often times sooner.
[This post has been edited by dynadot_staff on Jun 24, 2009 10:22am.]
i had a prepayment order
and i got an email in the next working day after my order saying the following with the reference of my order ...
[i]
email subject: Photo ID Verification (order ......) (account godofcod)
email body contains : To minimize fraud, sometimes we ask our customers to verify their identity. Please send us a copy of your photo ID (drivers license or passport).
1. Send by fax: +1-415-869-2893 (secure)
2. Send by email attachment: info@dynadot.com (not secure)
If we do not receive this within 2 days, we reserve the right to cancel your domain name or web hosting.
Best Regards,
.....
[/i]
in the reply, i sent an attachment of my passport's scan, and it has been more than 24 hours, there is no progress nor reply,
[b][color=#0066CC]
and my concern is, what will happen to my verification and more alarming is the limit of 2 day is going to pass....
what i can do ?
for confirmation, i sent it again 3 hours ago and not reply yet...
[/color][/b]
can anyone help me on this ?
Prepay Payment Process Length