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Prepaid $9.50 yet my balance is $0.25
Hi I prepaid [b]$9.50[/b] into my account to rebuy my domain because it was disabled. My current prepaid balance is [b]$0.25[/b] and my domain is still disabled. The payment method was [b]Moneybookers[/b]. Any help please? [This post has been edited by w_b_glasgow_gb on Oct 12, 2009 8:13am.]
teamdynadot replied w_b_glasgow_gb
You still need to repay the reversal for the other domain in your account. Once you do that, we will re-enable your domains.
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w_b_glasgow_gb replied w_b_glasgow_gb
Ah I see. Is there any way I could cancel that domain and keep the [b].org[/b]? [This post has been edited by w_b_glasgow_gb on Oct 12, 2009 10:09am.]
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teamdynadot replied w_b_glasgow_gb
Sorry, that isn't possible. We can't delete the domain at this point and the Central Registry has already charged us, so you will also need to repay the reversal for that domain.
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w_b_glasgow_gb replied w_b_glasgow_gb
Ok I have payed the rest that is owed via PayPal. [This post has been edited by w_b_glasgow_gb on Oct 13, 2009 11:59am.]
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w_b_glasgow_gb replied w_b_glasgow_gb
Hello ?
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teamdynadot replied w_b_glasgow_gb
Considering the previous payment reversals were Paypal payments, could you please verify your identity first?
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w_b_glasgow_gb replied w_b_glasgow_gb
Im only 15 and my bank dosent allow me to open an account. And I wont be using the [b].info[/b] domain any way as I dotn have use for it. [This post has been edited by w_b_glasgow_gb on Oct 14, 2009 11:46am.]
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w_b_glasgow_gb replied w_b_glasgow_gb
bump.
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teamdynadot replied w_b_glasgow_gb
I'm sorry, but as mentioned before, we cannot delete the .info domain. We will not be enabling any of your domains until all of them have been fully paid for.
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w_b_glasgow_gb replied w_b_glasgow_gb
Both of them have been fully payed for..
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w_b_glasgow_gb replied w_b_glasgow_gb
???
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teamdynadot replied w_b_glasgow_gb
As mentioned previously, you need to verify your identity first before your prepay can be credited to your account. Thus, your domains cannot be enabled until this verification is complete. You said you paid the rest via Paypal. However, considering the previous payment reversals were Paypal payments, we need you to verify your identity before we can accept your payment as a valid payment. If you are unwilling to verify your identity, please let us know.
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w_b_glasgow_gb replied w_b_glasgow_gb
Ok everything I owe has been fully payed for. Prepaid [b]$9.50[/b] via [i]Moneybookers[/i]. Prepaid [b]$5.50[/b] via [i]PayPal (Verified)[/i]. Could you please re-enable my domains now, Thanks.
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w_b_glasgow_gb replied w_b_glasgow_gb
Ok everything I owe has been fully payed for. Prepaid $9.50 via Moneybookers. Prepaid $5.50 via PayPal (Verified). Could you please re-enable my domains now, Thanks.
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