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ForumPayment Issues

Order Processing?

Posted By oan_19

1/28/2023 02:30

Hi,

I've purchased a domain name on 28-Jan-2023 (Order id: 12378004) and I've completed the phone number verification on 28-Jan-2023. The 'Account Summary' page shows the order status as 'Processing'.
Could you please tell me when the order processing will be completed and when I can start using the domain name.

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Posted By teamdynadot

5/4/2023 08:27

Hello,

We are very sorry for the late reply!

When flagged by the system for manual processing, orders can take a little while longer to process, depending on the workload.

We can see that the order has been successfully processed and that the domain is in your account. If you ever experience this in the future, feel free to contact our support team via orders@dynadot.com, and ask them for the update.

Best regards,
Dynadot Support Team

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