Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.
Why can I not, paste into the mailbox message area?
I have a very important message to send to some very important people. I need to take time writing this message. So, I do so in Notepad. Just now, I tried to send this important message, and, found, I could not paste that message into the email for me to send. Is there a reason for this?
teamdynadot replied j_s_narre_warren_au
Thank you for contacting us, if you could tell us what OS and browser you're using we can create a ticket for engineering to work on this bug. Contacting our customer service team is always faster via chat or email at info@dynadot.com.
Reply Quote
2 Replies
j_s_narre_warren_au replied teamdynadot
Firefox on a Windows 10 desktop
Reply Quote
0 Replies
teamdynadot replied teamdynadot
Hello, we can't reproduce this issue on our end. Would you mind contacting our chat support and letting them help you with the specific email box that is involved? They will help you to troubleshoot every possible aspect and it will be easy for them and you to demonstrate the issue and solution with screenshots.
Reply Quote
0 Replies
j_s_narre_warren_au replied j_s_narre_warren_au
One thing I have noticed is, I can not change the name server to Dynadot Email Hosting? The list I am given, has Dynadot parking, Dynadot DNS, and others, but not Dynadot Email Hosting. This is for the domain name I am using for this same hosting. Could this be causing my error?
Reply Quote
0 Replies
j_s_narre_warren_au replied j_s_narre_warren_au
The domain name is currently stuck on 'Dynadot Parking' I have had the domain name for a few months without hosting. I get seven options, in the pull down menu, but as I said in the previous post, none of the seven include Dynadot Email Hosting. My other ones of which have been on email hosting now for years, they give me eight options.
Reply Quote
1 Replies
teamdynadot replied j_s_narre_warren_au
Hello, Thank you for contacting us. Please go through this help file for Name server setting : https://www.dynadot.com/community/help/question/set-default-name-servers, it will help you to do hosting setting. If you still face a problem please feel free to connect with us with specific error message / screen shot on https://www.dynadot.com/community/about/contact.html Best Regards, Dynadot Support Team
Reply Quote
0 Replies
j_s_narre_warren_au replied j_s_narre_warren_au
The last post of mine, was put into the wrong thread. It was meant to go into the one where I can not use the FTP for a new email hosting I have.
Reply Quote
0 Replies
chatbot_bubble
Chat Online