Certain professional, standard features missing - and me clueless, why that on earth. Review here

5/3/2020 05:51

Hello,
I am really clueless why some of their settings and functions are created so extraordinarily by some domain providers-
Dynadot leading the peculiar list of DN providers not only messing with sense, but don't even change it, when prompted by customers.
Please keep i mind, that I don't mess around as a noob user, having set up a website on a cPanel nonsense US h0stgat0r account or something... Not sounding arrogant, just telling that I am not fine with some settings depending on e.g. Nameserver usage (respectively any other obligatory nonsense) in here.

This from the plesk blog: " The nameserver will respond to all configured IPv4 and IPv6 addresses. The IP addresses for your nameservers can be different from the ones you used for your websites."
So, in case you manage each domain via Custom DNS (which is a must for me, as well it is pretty much the standard way) you might have bumped in this reasonless and senseless stuff Dynadot does to their customers.
Especially deteriorating I find, that setup of nameserver usually not even excludes ANY other DNS setting like A record or txt. I wonder a lot, why am forced to let some very important settings go if not used nameserver (which then excludes all DNS settings in this panel) too man y things depend solely on one other, which then excludes the freedom in custom DNS settings. Even when this often is a fair priced offer, I am really thinking, if some things do not change to good, that am leaving one by one.

Let me start with security relevant settings and go on with usage and UI issues:
1. DNSSEC not available when Using Custom DNS. (WHICH is by names one of the real drawbacks, as everythign gets more stressfull here) https://imgur.com/a/tRzm2W3
2. Account locking (whoever this invented may have been irritated by paranoia) makes not much of a sense. Only extra burden and no security added. Plus they assume I could forget my birthdate... Lol
3. The usage lacks often clarity but simply a changed wording could help it, like if am in the custom DNS (luckily I do not use most of the time anything more than this) and I am prompted with a button to clear Picture what comes when I want to empty the whole setting:
4. ??Email Settings do not apply to custom nameservers?? What then? Another unneeded boundary.
5. Request of free ssl (usually a great option and wanted to tell it as an advantage) but again its set to boundaries: "As long as you are using our Dynadot name servers, we will always automatically renew your certificate." While I have not set it to their namesservers and still could request domain SSL... !!! They call it Custom DNS what I have chosen and then in the overview dashboard of the domain name it turns into Dynadot DNS. Very misleading!
https://imgur.com/a/0zGsNce
6. I am personally very much disturbed, when things shall be paid via a cart and do not happen instantly. So there is often a too long timeframe for paypal to load in the account. Takes forever.

Ok, the good things I used to mention first, but, in case this is heavily bothering me, I put them last. Free SSL generally available is nice. They see the community of the world, but should start to LISTEN and act also.
And as well, their reaction time has vastly improved. The DNS changes I mean are effective fast.
I hope all this chaos and unneeded barriers disappear very soon
Andre

Reply Quote2

[quote]legalmaterial says: Hello,
I am really clueless why some of their settings and functions are created so extraordinarily by some domain providers-
Dynadot leading the peculiar list of DN providers not only messing with sense, but don't even change it, when prompted by customers.
Please keep i mind, that I don't mess around as a noob user, having set up a website on a cPanel nonsense US h0stgat0r account or something... Not sounding arrogant, just telling that I am not fine with some settings depending on e.g. Nameserver usage (respectively any other obligatory nonsense) in here.

This from the plesk blog: " The nameserver will respond to all configured IPv4 and IPv6 addresses. The IP addresses for your nameservers can be different from the ones you used for your websites."
So, in case you manage each domain via Custom DNS  (which is a must for me, as well it is pretty much the standard way) you might have bumped in this reasonless and senseless stuff Dynadot does to their customers.
Especially deteriorating I find, that setup of nameserver usually not even excludes ANY other DNS setting like A record or txt. I wonder a lot, why am forced to let some very important settings go if not used nameserver (which then excludes all DNS settings in this panel) too man y things depend solely on one other, which then excludes the freedom in custom DNS settings. Even when this often is a fair priced offer, I am really thinking, if some things do not change to good, that am leaving one by one.

Let me start with security relevant settings and go on with usage and UI issues:
1. DNSSEC not available when Using Custom DNS. (WHICH is by names one of the real drawbacks, as everythign gets more stressfull here) https://imgur.com/a/tRzm2W3
2. Account locking (whoever this invented may have been irritated by paranoia) makes not much of a sense. Only extra burden and no security added. Plus they assume I could forget my birthdate... Lol
3. The usage lacks often clarity but simply a changed wording could help it, like if am in the custom DNS (luckily I do not use most of the time anything more than this) and I am prompted with a button to clear Picture what comes when I want to empty the whole setting: 
4. ??Email Settings do not apply to custom nameservers?? What then? Another unneeded boundary.
5. Request of free ssl (usually a great option and wanted to tell it as an advantage) but again its set to boundaries: "As long as you are using our Dynadot name servers, we will always automatically renew your certificate." While I have not set it to their namesservers and still could request domain SSL... !!! They call it Custom DNS what I have chosen and then in the overview dashboard of the domain name it turns into Dynadot DNS. Very misleading!
https://imgur.com/a/0zGsNce
6. I am personally very much disturbed, when things shall be paid via a cart and do not happen instantly. So there is often a too long timeframe for paypal to load in the account. Takes forever.

Ok, the good things I used to mention first, but, in case this is heavily bothering me, I put them last. Free SSL generally available is nice. They see the community of the world, but should start to LISTEN and act also.
And as well, their reaction time has vastly improved. The DNS changes I mean are effective fast.
I hope all this chaos and unneeded barriers disappear very soon
Andre[/quote]

Hello,
I am really clueless why some of their settings and functions are created so extraordinarily by some domain providers-
Dynadot leading the peculiar list of DN providers not only messing with sense, but don't even change it, when prompted by customers.
Please keep i mind, that I don't mess around as a noob user, having set up a website on a cPanel nonsense US h0stgat0r account or something... Not sounding arrogant, just telling that I am not fine with some settings depending on e.g. Nameserver usage (respectively any other obligatory nonsense) in here.

This from the plesk blog: " The nameserver will respond to all configured IPv4 and IPv6 addresses. The IP addresses for your nameservers can be different from the ones you used for your websites."
So, in case you manage each domain via Custom DNS  (which is a must for me, as well it is pretty much the standard way) you might have bumped in this reasonless and senseless stuff Dynadot does to their customers.
Especially deteriorating I find, that setup of nameserver usually not even excludes ANY other DNS setting like A record or txt. I wonder a lot, why am forced to let some very important settings go if not used nameserver (which then excludes all DNS settings in this panel) too man y things depend solely on one other, which then excludes the freedom in custom DNS settings. Even when this often is a fair priced offer, I am really thinking, if some things do not change to good, that am leaving one by one.

Let me start with security relevant settings and go on with usage and UI issues:
1. DNSSEC not available when Using Custom DNS. (WHICH is by names one of the real drawbacks, as everythign gets more stressfull here) https://imgur.com/a/tRzm2W3
2. Account locking (whoever this invented may have been irritated by paranoia) makes not much of a sense. Only extra burden and no security added. Plus they assume I could forget my birthdate... Lol
3. The usage lacks often clarity but simply a changed wording could help it, like if am in the custom DNS (luckily I do not use most of the time anything more than this) and I am prompted with a button to clear Picture what comes when I want to empty the whole setting: 
4. ??Email Settings do not apply to custom nameservers?? What then? Another unneeded boundary.
5. Request of free ssl (usually a great option and wanted to tell it as an advantage) but again its set to boundaries: "As long as you are using our Dynadot name servers, we will always automatically renew your certificate." While I have not set it to their namesservers and still could request domain SSL... !!! They call it Custom DNS what I have chosen and then in the overview dashboard of the domain name it turns into Dynadot DNS. Very misleading!
https://imgur.com/a/0zGsNce
6. I am personally very much disturbed, when things shall be paid via a cart and do not happen instantly. So there is often a too long timeframe for paypal to load in the account. Takes forever.

Ok, the good things I used to mention first, but, in case this is heavily bothering me, I put them last. Free SSL generally available is nice. They see the community of the world, but should start to LISTEN and act also.
And as well, their reaction time has vastly improved. The DNS changes I mean are effective fast.
I hope all this chaos and unneeded barriers disappear very soon
Andre

Posted By nb1

10/18/2020 04:47

Agreed. Especially on the account lock. Most annoying "feature". I am sure some overly paranoid users like it, but why force it on the rest of us. I see an easy fix, let me choose how long my account stays unlocked for including the option of forever where you will never relock it again....problem solved.

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Posted By teamdynadot

5/7/2020 06:53

Thank you very much for your feedback. We always appreciate getting notes and opinions from our customers! We will certainly look at all of your thoughts, and see how your suggestions may work. In the meantime, if any of these concerns effect your immediate use of our products, I encourage you to contact us through our online chat in the Support drop down menu above, or contact us through email at: info@dynadot.com. In the meantime, thank you you again for your thoughts.

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